Showing posts with label front-end evaluation. Show all posts
Showing posts with label front-end evaluation. Show all posts

Tuesday, March 10, 2009

What is evil anyway?

Participants in the front-end evaluation felt that it was the human dimension that underpins nearly all interpretations of evil: evil is something created or committed by humans. This means that evil is not random and therefore it generates a very emotional response.

So, how did the audience sampled conceive of evil? Their ideas were grouped under six thematic areas.

Abuse of Power:
* Abuse of power is seen as constituting evil when it results in unnecessary suffering or gross neglect
* Abusers of power have denied their victims the right to free will and fairness
* The abuse itself may be very deliberate (Nazis, organised torture, arsonists, corporate evil or animal abusers), or a neglectful shirking of responsibility (governments who tolerate homelessness)
“Terrible Unknown”:
* The Terrible Unknown is a distorted or disguised version of humanity
* Evil masquerading as goodness (in human form but really soul-less, behind a mask) includes an element of deception, amplifying the evil via a demonstration of intent
* Common disguises interrupt the accepted norms of safety: clowns or other common children’s icons of safety
The Other:
* The Other is evil as it disrupts conformity (EMOs, extremists, scientologists): humanity fears that which we don’t understand
* The lack of conformity is seen as irrational due to the breaking of accepted social norms, therefore it is possible for individuals or groups to be non-conformist and non-evil (goths, EMOs) –the evil occurs when The Other attempts to challenge social norms via recruitment/preaching (religious fundamentalists)
Vice Squad:
* Vices are evil willingly played out in the face of evidence and reason
* Cigarettes, alcohol, gambling and drugs were repeatedly raised as evil that is amplified because it’s unnecessary and preventable
* Interestingly, humans who fall victim to vices aren’t the evil, the humans who provide, create and encourage the vices embody evil (cigarette companies, drug dealers, pokie manufacturers)
Impotent Evil:
* Impotent Evil is a representation of the old manifestation of evil
* This version of evil has been so commonly used in public dialogue that the icons of devils, demons, skulls and the fires of hell have become impotent and kitsch
* Impotent Evil has been so neutralised it’s now commonly used for invoking humour rather than fear
Everyday Beasts:
* The only core theme that isn’t a human evil, Everyday Beasts invoke an emotional response from pure fear
* Sharks, snakes, spiders and aggressive dogs all represent a fear of violent physical harm
* Unlike the other themes, this evil is largely random, often heightening the fear
* This theme was strongest with kids, indicating the fear is often neutralised with age

Aspects of these themes of most appeal to potential visitors will be explored in my next blog post.

Sunday, February 1, 2009

All About Evil Front-end Evaluation

As part of the planning for the All About Evil exhibition we conducted an extensive front-end evaluation with three key audience segments (boys aged 10 and 15; girls aged 12-13; parents and young adults (in their early 20s). We wanted to both test out the concept of “evil” and get some feedback on the Tropenmuseum’s approach to the exhibition. The research was conducted for the Museum by Vivid, a qualitative research company.

So, what was our audiences’ connection with ‘evil’??

We found that the word ‘evil’ had powerful connotations:
* Evil used to have strong spiritual references: evil was previously the devil’s work, part of the underworld

But evil has moved on and now has much stronger human connotations:
* We are saturated with images of humans exacting evil on each other every day
* Evil is now present and very real
* So evil has taken on a contemporary meaning that is inextricably linked to human behaviour, as opposed to mythology or theology

Given this contemporary perception of evil, audiences were largely confused by the exhibition theme:
* Contemporary evil covers themes such as terrorism, pedophilia and drug use which doesn’t seem like content for a museum exhibition
* Our audience expects to see more historical vs. contemporary content at museum exhibitions

The confusion also comes from the topic as they couldn’t identify a learning outcome as most audiences presume they will learn something on a specific topic at a museum exhibition:
* But no one could state what they might learn at an exhibition on evil
* Parents were particularly concerned as they see museums as a way of secretly ‘smuggling learning’ into their kids under the guise of having a good time
* Participants couldn’t articulate any potential benefit of an exhibition on evil

Because evil is now seen to be the realm of humans not myths, they felt evil was personal:
* Respondents’ personal concepts of evil are extremely varied and personal but nearly all modern

Those sampled expected to see some representation of their personal concept of evil in the exhibition, which given the variation of what they thought evil was, means that there is potential for disappointment. These conceptions of evil will be explored in my next blog post.